Prognet is committed to respecting your privacy. We've structured our web sites so that, in general, you can visit Prognet on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Prognet.

Prognet only asks for specific types of personal information

                     In a few areas on our Web site, we ask you to provide information that will enable us to enhance your site visit or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

1. Register on fireantivirus.com
2. Place an order
3. Provide feedback in an online survey
4. Participate in a sweepstakes or other promotional offer
5. Request e-mail notification of your order status (called "Order Watch")
6. Subscribe to a newsletter or a mailing list

                     In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.

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Prognet only uses your personal information for specific purposes

                     The information you provide will be kept confidential and used to support your customer relationship with Prognet. Among other things, we want to help you quickly find information on fireantivirus.com and alert you to product upgrades, special offers, updated information and other new products and services from Prognet.

                     Agents or contractors of Prognet who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Prognet. Prognet may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

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Prognet will not disclose your personal information to any outside organization

                     Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Prognet for the purpose of performing services for Prognet.

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What else should I know about my privacy?

                     Third party Internet sites and services accessible through fireantivirus.com have separate privacy and data collection practices, independent of us. Prognet has no responsibility or liability for these independent policies or actions. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online.

                     If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Prognet cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.